How to reset password?

WEB:

1 Click ''Login'' and then click ''Forgot Password''.

2 Enter your username and new passwords accordingly. Confirm your password in the third box. And then click ''Submit''.

3 Enter the verification code that has been sent to your email on the pop-up window.

APP:

1 Open MoonXBT App, click ''Login/Register'' .

2 Click ''Forgot Password''. Enter the email or mobile number and enter the new passwords. Click''Submit''.

3 Enter the verificaiton code on the pop-up window and finish.