WEB:
1 Click ''Login'' and then click ''Forgot Password''.
2 Enter your username and new passwords accordingly. Confirm your password in the third box. And then click ''Submit''.
3 Enter the verification code that has been sent to your email on the pop-up window.
APP:
1 Open MoonXBT App, click ''Login/Register'' .
2 Click ''Forgot Password''. Enter the email or mobile number and enter the new passwords. Click''Submit''.
3 Enter the verificaiton code on the pop-up window and finish.
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