MoonXBT-Support
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Articles
Recent activity by MoonXBT-Support-
MoonXBT new year trading event! 15,000 USDT trading bonus in total!
Dear MoonXBT Cryptonaut: Greetings! MoonXBT will hold an exclusive event to celebrate New Year to share 10,000 USDT rewards! The details of the event are as follows: Event time: December 30, 20...
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Traders, please note: MoonXBT Spot and USDT Perpetual Contract will be unavailable on December 27, 2022, from 07:00-09: 00 (UTC)
Dear MoonXBT Cryptonaut: Greetings! MoonXBT will suspend Spot and USDT Perpetual Contract service from 07: 00 on December 27 to 09:00 on December 27 (UTC). We expect the whole process to last 2 h...
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MoonXBT's Football Tokens will officially go offline on December 26, 2022.
Dear MoonXBT Cryptonauts, Greetings! MoonXBT's Football Tokens will officially go offline on December 26, 2022. Refunds and prize rewards of the champion team you have supported have been complet...
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Traders, please note: MoonXBT Warrant Option will be discontinued on December 22
Dear MoonXBT Cryptonaut: Greetings! MoonXBT will remove Warrant Option on December 22. Please transfer the funds from the option account to other accounts as soon as possible.If you have yet to t...
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The MoonXBT update is complete! All platform services are back in action!
Dear MoonXBT Cryptonaut: Greetings! MoonXBT's update is now complete, and all functions, such as opening & closing positions, K-line, deposits & withdrawals, and search, are fully operational. Th...
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Enjoy up to 4.5% APY on USDT and a 50000 USDT bonus pool at MoonXBT Simple Earn.
Dear Users, Stablecoin (USDT) products are available at MoonXBT Simple Earn. You can now subscribe to stablecoin (USDT) products to easily earn up to 4.5% APY. In addition, we have prepared ea...
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Traders with open positions, please note: MoonXBT will be unavailable on December 14, 2022, from 02:00-05: 00 (UTC)
Dear MoonXBT Cryptonaut: Greetings! MoonXBT will suspend service from 02: 00 on December 14 to 05:00 on December 14 (UTC). We expect the whole process to last 3 hours. While underway, opening & c...
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Reasons for deposit/withdrawal suspension
If you have a deposit/withdrawal transaction that has not been successful for over an hour, please contact customer service for further assistance. Your deposit/withdrawal may be delayed or suspend...
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How do I check the transaction status on the blockchain?
Log in to the blockchain addresses of different cryptos and enter the TXID to view the detailed progress of the deposit. The blockchain address is as follows: BTC: https://btc.com/ USDT (OMNI): h...
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How to subscribe to MoonXBT Simple Earn Products?(App)
1.Log in to your account on the MoonXBT APP. Go to [Trade] in the bottom navigation bar, click to enter the trading interface and then choose [Earn]. 2.Only MoonXBT Simple Earn locked products are...